Often being a great manager is about flawless execution. Of being able to roll out the vision just the way it looks on paper. To put in countless hours poring over the fine print, plan for contingencies and then stand shoulder to shoulder with the troops, to make sure theory and practical segue seamlessly on the ground.
It is a trait Chanda Kochhar has perfected. Be it as a trainee, as a promising young manager or now as CEO of India’s largest private bank, everyone knows that you can always count on Chanda to deliver. Steep targets and tight deadlines don’t faze her. Nor do sudden financial upheavals or corporate coups.
She didn’t waste time complaining that the field was tilted against women. Instead through dogged determination and hard work she not just broke into the extremely-tight club of the brightest financial minds, but also won their respect through her pugnacity.
She is one of the stars of She Walks She Leads; visiting branches, hosting open-door meetings, working a gruelling schedule and inspiring investors across the globe. If there was a run on the bank she was there to pacify depositors. If investors wanted quick clarifications she was always there.
In her quiet, determined and extremely meticulous way she has been working – for thirty long years – to make ICICI the world’s best bank.
And as Chanda will tell you, for that there is always work to be done.